Privacy
This page explains what Eaglercraft Ranked keeps about you, why, and for how long. It goes with our Terms of Use. You must be 13 or older to use Eaglercraft Ranked.
What we keep
- Your account: your username, your password (stored only as a salted hash), your skin, kit layouts, cosmetics and settings backups.
- Ranked play: your ratings, match history and results, and the chat in your matches.
- Discord: if you link it, your Discord ID and name (to show your roles and run our bot).
- Friends and messages: your friends list and the messages and pictures you send.
- Moderation: reports, bans and mutes.
- Anticheat: the client check's findings about the game page you play on (no personal files), match replays (positions, aim, clicks and keys during ranked matches) and ranked match recordings (your game window and the game's sound).
- Crash reports your game sends when it crashes (the error, your browser, graphics card and game log).
- Security: IP addresses, used for rate limits and to stop spam and ban evasion.
- Purchases go through Tebex; we never see your card details.
How long
- Ranked match recordings: 1 hour, or 7 days if the match was reported.
- Match replays: 30 days.
- Crash reports: 30 days.
- Your account and match history: until you delete your account.
- Moderation records (bans, mutes, reports) stay after an account is deleted, so a ban can't be dodged by deleting the account.
Who sees it
Your username, skin, ratings and match results are public on the leaderboards and profiles. Replays, recordings, reports and anticheat findings are seen only by staff (recordings only by moderators and admins). We don't sell your data or share it with advertisers.
Your choices and rights
You can delete your account and its data at any time in the game (Account > Delete account), which also deletes your match recordings right away. You can also ask staff in our Discord to delete your data, to tell you what we keep about you, or to correct it. If you're in the EU or a country with similar laws, these are your rights under those laws (GDPR) and we'll answer within a month.
Children
Eaglercraft Ranked is not for children under 13. If we learn that an account belongs to someone under 13, we delete it and its data. If you're a parent and think your child under 13 has an account, contact us in our Discord.
Changes
If this changes in a meaningful way we'll update the date above and post it in our Discord.